Privacy Policy (HIPAA-Aware)

Effective Date: 12/25/2025

This Privacy Policy describes how we collect, use, protect, and disclose personal and medical information. It is designed to comply with applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), and to clearly explain your rights as a patient.

Purpose

Compliance with federal and state privacy regulations, including HIPAA

Transparency regarding the handling of patient information

Establishing trust between patients and our medical practice

Required by most third-party services, including:

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What Is Protected Health Information (PHI)?

Protected Health Information (PHI) includes any individually identifiable health information related to your medical condition, treatment, or payment for healthcare services.

We collect, use, and disclose PHI only as permitted or required by HIPAA and applicable law, and only to the extent necessary to provide medical care, operate our practice, or meet legal obligations.

How Information Is Collected

Understanding Testosterone Deficiency

When you submit forms through our website, we may collect:

Name

Contact information

Basic medical or appointment-related information

Online forms are used to facilitate communication and appointment scheduling. Sensitive medical details are addressed through secure clinical interactions.

Phone Communications

When you contact our office by phone:

Information may be collected to schedule appointments or answer questions

Calls may involve medical or administrative discussions

Access to phone-based information is limited to authorized staff

Email Communications

When you contact us by email:

Information is used only to respond to your inquiry

Email should not be used for urgent or highly sensitive medical issues

Medical discussions occur during in-person visits or secure communication channels

How We Use Patient Information

Patient information may be used to:

Provide medical evaluation and treatment

Coordinate laboratory testing and follow-up care

Communicate appointment-related or care-related information

Maintain medical records

Comply with legal, regulatory, and professional obligations

We do not sell, rent, or trade patient information.

Third-Party Disclosures

Information may be shared with trusted third parties, such as laboratories or billing services, when necessary for treatment, payment, or healthcare operations. These parties are required to maintain confidentiality and comply with applicable privacy laws.

Security Measures

We use reasonable administrative, technical, and physical safeguards to protect patient information, including:

Secure electronic medical record systems

Access controls limiting information to authorized personnel

Staff training on privacy and confidentiality

Physical safeguards for paper records

While no system can guarantee complete security, industry-standard practices are followed to reduce risk.

Patient Rights

You have the right to:

Access your medical records

Request corrections to inaccurate or incomplete information

Request information about how your PHI is used or disclosed

Receive a copy of this Privacy Policy

Requests regarding your rights can be made by contacting our office directly.

Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in law or practice operations. Updates will be posted on this page with a revised effective date.

Contact Information

Testosterone Clinic NYC

map icon 35 W 36th Street, Suite 7E

New York, NY 10018

phone icon (212) 696-5900